Privacy Policy

1. Who We Are

Offset Security ("Offset Security," "we," "our," or "us") is a cybersecurity and managed IT services company. This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to our website at offsetsecurity.com and individuals who contact us or use our services.

If you have questions about this Policy or our data practices, contact us at info@offsetsecurity.com.

2. Information We Collect

We collect information in several ways:

Information you provide directly when you fill out a contact form, request a consultation, submit a job application, or otherwise communicate with us. This may include your name, business email address, phone number, company name, job title, and any information you choose to include in a message.

Technical information collected automatically when you visit our website, including your IP address, browser type, operating system, pages viewed, time spent on pages, and the URL from which you arrived. We collect this information through standard server logs and, where applicable, analytics tools.

Communications data when you correspond with us by email or phone.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, consultation requests, and quote requests
• Provide, deliver, and improve our cybersecurity and managed IT services
• Process job applications and communicate with candidates
• Send service-related communications and updates you have requested
• Analyze website traffic to improve content and user experience
• Comply with our legal obligations and enforce our agreements
• Protect the security of our website and services

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (EEA/UK Residents)

If you are located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases:

• Legitimate interests - to respond to inquiries and improve our services
• Contract performance - when processing information to provide services you have engaged us to deliver
• Consent - where you have opted in to specific communications
• Legal obligation - where processing is required by law

5. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist us in operating our website and business (hosting, email delivery, CRM, analytics) - under contracts that restrict their use of your data
• Professional advisors including attorneys and accountants under confidentiality obligations
• Law enforcement or regulatory authorities if required by law or to protect the rights and safety of individuals
• Successors in connection with a merger, acquisition, or sale of all or a portion of our assets, with notice provided to you

6. Data Retention

We retain contact and inquiry data for as long as reasonably necessary to fulfill the purpose for which it was collected and to comply with applicable laws. Website analytics data is retained per the default retention period of the analytics platform used (generally 26 months). You may request deletion of your data at any time by contacting us at info@offsetsecurity.com.

7. Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. Given the nature of our business, we take data security seriously - but no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience and collect usage information. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the site.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Receive your information in a portable format
• Withdraw consent where processing is based on consent
• Lodge a complaint with your supervisory authority (EEA/UK)

To exercise any of these rights, contact us at info@offsetsecurity.com. We will respond within the timeframe required by applicable law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Children's Privacy

Our website and services are directed to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Offset Security
Email: info@offsetsecurity.com
Contact form: offsetsecurity.com/contact