Services

Managed Detection & Response (MDR) Watched around the clock, contained by people.

Round-the-clock monitoring, threat hunting, and incident response by named analysts, not an alert feed you have to triage yourself.

Round-the-clock monitoring, investigation, and containment of threats across your endpoints, cloud, identity, and network.

A 24/7 security operations center staffed by named analysts who validate alerts, hunt for hidden threats, and take pre-approved action to contain incidents, working with the security tools you already own.

Why it matters

Attacks don’t wait for business hours.

Many intrusions play out overnight and at weekends, and few in-house teams can staff a 24/7 security operations center. Alerts that nobody investigates are the same as no alerts at all.

What we deliver

  • 24/7 SOC monitoring

    Endpoint, identity, cloud, and network telemetry watched around the clock by named analysts.

  • Pre-approved containment

    Isolation, account lockout, and blocking actions agreed in advance, so response starts without waiting for sign-off.

  • Proactive threat hunting

    Regular hunts for attacker behaviour that automated detections miss, mapped to MITRE ATT&CK.

  • Incident response & reporting

    Investigation, recovery, root-cause analysis, and support with regulator, insurer, and disclosure obligations.

How the engagement runs.

  1. 01

    Weeks 1-2

    Onboarding & Telemetry Integration

    Endpoint, identity, cloud, email, and network telemetry is connected to our SOC, working with the tools you already run: Microsoft, CrowdStrike, SentinelOne, Palo Alto Networks, and others. Escalation paths and pre-approved response actions are agreed up front.

    Deliverables

    • Log source coverage map
    • Escalation matrix and contact tree
  2. 02

    Weeks 2-4

    Detection Tuning & Baselining

    Detections are mapped to MITRE ATT&CK and tuned to how your environment actually behaves, so analysts spend their time on real threats rather than noise.

    Deliverables

    • ATT&CK coverage heatmap
    • Tuned detection ruleset
  3. 03

    24/7

    Monitoring & Triage

    Analysts investigate every alert that matters, enrich it with threat intelligence and context, and escalate validated incidents with evidence and a recommended action.

    Deliverables

    • Validated incident tickets with evidence
    • Monthly SOC report
  4. 04

    On incident

    Containment & Incident Response

    Hosts are isolated, accounts disabled, and indicators blocked under pre-approved playbooks, followed by investigation, eradication, and recovery, including support for business email compromise and ransomware.

    Deliverables

    • Incident timeline and root-cause analysis
    • Regulator and insurer notification support
  5. 05

    Ongoing

    Threat Hunting & Improvement

    Hypothesis-driven hunts look for attackers who evade automated detection. Lessons from each incident feed back into detections, and tabletop exercises test your team’s response.

    Deliverables

    • Quarterly threat-hunting report
    • Tabletop exercise after-action report

Every engagement begins with a discovery call.

Speak with a named senior practitioner who will walk you through which services apply to your environment and what a realistic first 30 days looks like.